1. Background
Milla is a global player in evening dress manufacturing, known for its craftsmanship, elegant designs, and exceptional quality standards.
As production volumes grew, the company faced a familiar set of challenges: manual planning, lack of real-time visibility, delayed processes, and increasing defect rates.
“Each product used to take one to two extra days to complete due to non-automated processes and the absence of a motivation system for employees.”
These inefficiencies affected delivery times, increased operational costs, and created barriers to scaling.
2. Challenges
ChallengeDescriptionManual workflowsProduction steps were managed manually, causing delays and communication bottlenecks.No real-time visibilityManagers lacked access to live data on shop floor performance and capacity.High defect rateDefects were often discovered too late, leading to rework and wasted materials.Paper-based reportingPhysical route sheets and paper documentation slowed down data collection.Complex payroll managementSalary calculations were manual, often delayed, and lacked transparency.Micromanagement overheadTeam leaders spent significant time coordinating tasks and follow-ups manually.
3. Solution: Implementing Hesh
The Hesh MES platform was introduced to bring full digital visibility and automation to Milla’s operations. The implementation included:
Process automation – digital route sheets, automatic task assignment, and workflow synchronization.
Defect tracking – built-in defect categorization, real-time capture, and rework tracking.
Paperless operations – transition of all production documentation into digital form.
Real-time analytics – live dashboards for production progress, efficiency, and utilization.
Automated payroll – salary calculations based on completed operations, visible instantly to employees.
Task distribution sy
stem – managers can assign and monitor tasks without constant communication or follow-ups.
4. Results
MetricBefore Hesh After Hesh Production time per product1–2 days longerReduced lead time and faster turnaroundDefect volumeHigh, with frequent reworkSignificant reduction through early detectionPaper documentationExtensiveNearly eliminatedPayroll transparencyManual, delayedInstant, accurate, transparentManagerial oversightHigh micromanagementStreamlined and automated
Within just a few months, Milla experienced measurable operational improvements — faster production cycles, fewer errors, better planning accuracy, and stronger employee engagement.
5. Key Benefits
Increased efficiency – faster production, fewer delays.
Reduced waste – real-time defect detection and categorization.
Paperless environment – all reporting handled digitally.
Transparent payroll – employees see their compensation instantly.
Less micromanagement – managers focus on strategy, not daily control.
6. Outcome
By implementing Hesh, Milla transformed its production operations into a data-driven, transparent, and efficient manufacturing environment.
The partnership not only increased productivity but also empowered employees and elevated the company’s ability to scale globally.
“Hesh helped us turn our factory into a transparent and motivating ecosystem where every employee understands their contribution to success.”
